And for Humor…
I was traveling to India last May when the air hostess got me a glass of water with no ice as a courtesy drink before the take off. I noticed she was asking everyone about their choice, but when it came to my turn she simply offered me the drink without querying about my preference. It sure was what I would have asked for, still I couldn’t comprehend the fact she didn’t extend the civility to me as she did to my fellow passengers. I couldn’t hold my inquisitiveness for long and enquired how she knew what my choice of drink was. She smiled and said, “I have seen you enough on this route.”
It was a mixed bag of emotions. Though the customer experience was beyond par, I felt a little discomforted knowing people taking note of my presence when I assumed traveling could put me in oblivion.
And then I smiled, for you know you are traveling more than the usual when the flight attendant greets you by saying, “welcome back”.
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